Generate session transcription

curl --request POST \
  --url https://services-api.talqui.chat/v1/tenants/{tenantID}/sessions/{sessionID}/transcription \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://services-api.talqui.chat/v1/tenants/{tenantID}/sessions/{sessionID}/transcription"

headers = {"Authorization": "Bearer <token>"}

response = requests.post(url, headers=headers)

print(response.text)

const options = {method: 'POST', headers: {Authorization: 'Bearer <token>'}};

fetch('https://services-api.talqui.chat/v1/tenants/{tenantID}/sessions/{sessionID}/transcription', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://services-api.talqui.chat/v1/tenants/{tenantID}/sessions/{sessionID}/transcription",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://services-api.talqui.chat/v1/tenants/{tenantID}/sessions/{sessionID}/transcription"

	req, _ := http.NewRequest("POST", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://services-api.talqui.chat/v1/tenants/{tenantID}/sessions/{sessionID}/transcription")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "generatedAt": "2023-11-07T05:31:56Z",
  "messagesCount": 0,
  "sessionID": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "transcriptionURL": "<string>"
}

{
  "errors": [
    {
      "error": "MissingTenantIDError",
      "error_code": 1001,
      "message": "tenantID is required.",
      "statusCode": 400
    }
  ]
}

{
  "errors": [
    {
      "error": "UnauthorizedError",
      "error_code": 1003,
      "message": "You are not authorized to perform this request.",
      "statusCode": 401
    }
  ]
}

{
  "errors": [
    {
      "error": "ForbiddenError",
      "error_code": 1004,
      "message": "You do not have access to this resource.",
      "statusCode": 403
    }
  ]
}

{
  "errors": [
    {
      "error": "SessionNotFoundError",
      "error_code": 1060,
      "message": "Session not found.",
      "statusCode": 404
    }
  ]
}

{
  "errors": [
    {
      "error": "UnknownError",
      "error_code": 5999,
      "message": "For some unknown reason your request has not succeeded.",
      "statusCode": 500
    }
  ]
}

{
  "errors": [
    {
      "error": "StorageUploadError",
      "error_code": 5008,
      "message": "Failed to upload file to storage.",
      "statusCode": 502
    }
  ]
}

Sessions

Generate session transcription

Gera a transcrição textual completa da conversa, publica o arquivo .txt no storage e devolve uma URL privada e assinada, válida por 30 dias. O arquivo é privado e permanece; só o link expira. Depois de 30 dias, chame este endpoint de novo para obter um link novo.

Mensagens internas da Talqui (notas e eventos) são excluídas do documento. Cada chamada gera um arquivo novo, versionado por timestamp, de modo que o histórico de exportações é preservado.

Este endpoint não envia e-mail — a entrega é o link na resposta. Para enviar a conversa por e-mail use POST .../transcription/send.

POST

tenants

{tenantID}

sessions

{sessionID}

transcription

Generate session transcription

curl --request POST \
  --url https://services-api.talqui.chat/v1/tenants/{tenantID}/sessions/{sessionID}/transcription \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://services-api.talqui.chat/v1/tenants/{tenantID}/sessions/{sessionID}/transcription"

headers = {"Authorization": "Bearer <token>"}

response = requests.post(url, headers=headers)

print(response.text)

const options = {method: 'POST', headers: {Authorization: 'Bearer <token>'}};

fetch('https://services-api.talqui.chat/v1/tenants/{tenantID}/sessions/{sessionID}/transcription', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://services-api.talqui.chat/v1/tenants/{tenantID}/sessions/{sessionID}/transcription",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://services-api.talqui.chat/v1/tenants/{tenantID}/sessions/{sessionID}/transcription"

	req, _ := http.NewRequest("POST", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://services-api.talqui.chat/v1/tenants/{tenantID}/sessions/{sessionID}/transcription")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "generatedAt": "2023-11-07T05:31:56Z",
  "messagesCount": 0,
  "sessionID": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "transcriptionURL": "<string>"
}

{
  "errors": [
    {
      "error": "MissingTenantIDError",
      "error_code": 1001,
      "message": "tenantID is required.",
      "statusCode": 400
    }
  ]
}

{
  "errors": [
    {
      "error": "UnauthorizedError",
      "error_code": 1003,
      "message": "You are not authorized to perform this request.",
      "statusCode": 401
    }
  ]
}

{
  "errors": [
    {
      "error": "ForbiddenError",
      "error_code": 1004,
      "message": "You do not have access to this resource.",
      "statusCode": 403
    }
  ]
}

{
  "errors": [
    {
      "error": "SessionNotFoundError",
      "error_code": 1060,
      "message": "Session not found.",
      "statusCode": 404
    }
  ]
}

{
  "errors": [
    {
      "error": "UnknownError",
      "error_code": 5999,
      "message": "For some unknown reason your request has not succeeded.",
      "statusCode": 500
    }
  ]
}

{
  "errors": [
    {
      "error": "StorageUploadError",
      "error_code": 5008,
      "message": "Failed to upload file to storage.",
      "statusCode": 502
    }
  ]
}

Authorizations

Authorization

string

header

required

Behalf of an Operator (default). A JWT issued by Talqui Core when an operator signs in, scoped to every tenant that operator belongs to. Send as Authorization: Bearer <jwt-token>.

Path Parameters

tenantID

string<uuid>

required

The tenant the session belongs to.

Pattern:

^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$

sessionID

string<uuid>

required

The session to transcribe.

Pattern:

^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$

Response

Response for status 200.

generatedAt

string<date-time>

required

When the transcript was generated.

Pattern:

^(?:(?:\d\d[2468][048]|\d\d[13579][26]|\d\d0[48]|[02468][048]00|[13579][26]00)-02-29|\d{4}-(?:(?:0[13578]|1[02])-(?:0[1-9]|[12]\d|3[01])|(?:0[469]|11)-(?:0[1-9]|[12]\d|30)|(?:02)-(?:0[1-9]|1\d|2[0-8])))T(?:(?:[01]\d|2[0-3]):[0-5]\d(?::[0-5]\d(?:\.\d+)?)?(?:Z))$

messagesCount

integer

required

Messages included in the transcript (internal notes/events excluded).

Required range: -9007199254740991 <= x <= 9007199254740991

sessionID

string<uuid>

required

The transcribed session.

Pattern:

^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$

transcriptionURL

string<uri>

required

Private signed URL of the generated .txt transcript, valid 30 days; call the endpoint again for a fresh one.

⌘I

Real Time API

Services API

Helpdesk API

Generate session transcription

Authorizations

Path Parameters

Response