Create signed upload URL

curl --request POST \
  --url https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "fileContentType": "<string>",
  "fileName": "<string>",
  "fileSizeInBytes": 123
}
'

import requests

url = "https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url"

payload = {
    "fileContentType": "<string>",
    "fileName": "<string>",
    "fileSizeInBytes": 123
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({fileContentType: '<string>', fileName: '<string>', fileSizeInBytes: 123})
};

fetch('https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'fileContentType' => '<string>',
    'fileName' => '<string>',
    'fileSizeInBytes' => 123
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url"

	payload := strings.NewReader("{\n  \"fileContentType\": \"<string>\",\n  \"fileName\": \"<string>\",\n  \"fileSizeInBytes\": 123\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"fileContentType\": \"<string>\",\n  \"fileName\": \"<string>\",\n  \"fileSizeInBytes\": 123\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"fileContentType\": \"<string>\",\n  \"fileName\": \"<string>\",\n  \"fileSizeInBytes\": 123\n}"

response = http.request(request)
puts response.read_body

{
  "expiresIn": 123,
  "resourceUrl": "<string>",
  "storageKey": "<string>",
  "uploadUrl": "<string>"
}

{
  "errors": [
    {
      "error": "MissingTenantIDError",
      "error_code": 1001,
      "message": "tenantID is required.",
      "statusCode": 400
    }
  ]
}

{
  "errors": [
    {
      "error": "UnauthorizedError",
      "error_code": 1003,
      "message": "You are not authorized to perform this request.",
      "statusCode": 401
    }
  ]
}

{
  "errors": [
    {
      "error": "ForbiddenError",
      "error_code": 1004,
      "message": "You do not have access to this resource.",
      "statusCode": 403
    }
  ]
}

{
  "errors": [
    {
      "error": "UnknownError",
      "error_code": 5999,
      "message": "For some unknown reason your request has not succeeded.",
      "statusCode": 500
    }
  ]
}

POST

tenants

{tenantID}

uploads

signed-url

Create signed upload URL

curl --request POST \
  --url https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "fileContentType": "<string>",
  "fileName": "<string>",
  "fileSizeInBytes": 123
}
'

import requests

url = "https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url"

payload = {
    "fileContentType": "<string>",
    "fileName": "<string>",
    "fileSizeInBytes": 123
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({fileContentType: '<string>', fileName: '<string>', fileSizeInBytes: 123})
};

fetch('https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'fileContentType' => '<string>',
    'fileName' => '<string>',
    'fileSizeInBytes' => 123
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url"

	payload := strings.NewReader("{\n  \"fileContentType\": \"<string>\",\n  \"fileName\": \"<string>\",\n  \"fileSizeInBytes\": 123\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"fileContentType\": \"<string>\",\n  \"fileName\": \"<string>\",\n  \"fileSizeInBytes\": 123\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://services-api.talqui.chat/v1/tenants/{tenantID}/uploads/signed-url")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"fileContentType\": \"<string>\",\n  \"fileName\": \"<string>\",\n  \"fileSizeInBytes\": 123\n}"

response = http.request(request)
puts response.read_body

{
  "expiresIn": 123,
  "resourceUrl": "<string>",
  "storageKey": "<string>",
  "uploadUrl": "<string>"
}

{
  "errors": [
    {
      "error": "MissingTenantIDError",
      "error_code": 1001,
      "message": "tenantID is required.",
      "statusCode": 400
    }
  ]
}

{
  "errors": [
    {
      "error": "UnauthorizedError",
      "error_code": 1003,
      "message": "You are not authorized to perform this request.",
      "statusCode": 401
    }
  ]
}

{
  "errors": [
    {
      "error": "ForbiddenError",
      "error_code": 1004,
      "message": "You do not have access to this resource.",
      "statusCode": 403
    }
  ]
}

{
  "errors": [
    {
      "error": "UnknownError",
      "error_code": 5999,
      "message": "For some unknown reason your request has not succeeded.",
      "statusCode": 500
    }
  ]
}

Authorizations

Authorization

string

header

required

Behalf of an Operator (default). A JWT issued by Talqui Core when an operator signs in, scoped to every tenant that operator belongs to. Send as Authorization: Bearer <jwt-token>.

Path Parameters

tenantID

string<uuid>

required

The tenant the upload belongs to.

Pattern:

^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$

Body

application/json

fileContentType

string

required

MIME type; must be in the supported allowlist.

Minimum string length: 1

fileKind

enum<string>

required

Upload purpose; determines the storage key prefix, the size cap applied below AND whether the object is public. contact-import is stored privately — it is a customer list — and is referenced afterwards by storageKey, not by resourceUrl.

Available options:

operator-shortcut,

support-ticket-attachment,

contact-import

fileName

string

required

Original file name; slugified before composing the key.

Required string length: 1 - 255

fileSizeInBytes

integer

required

Declared file size in bytes; capped per fileKind (12 MB for shortcuts, 20 MB for ticket attachments, 50 MB for contact imports).

Required range: x <= 9007199254740991

Response

Response for status 200.

expiresIn

number

required

Seconds the pre-signed URL stays valid.

resourceUrl

string

required

Public URL the object is served from once the PUT completes. Does not resolve for a private upload.

storageKey

string

required

Storage key of the object. How a private upload (contact-import) is referenced afterwards.

uploadUrl

string

required

Pre-signed PUT target. Short-lived; never persist it.

⌘I

Real Time API

Services API

Helpdesk API

Create signed upload URL

Authorizations

Path Parameters

Body

Response