curl --request POST \
  --url https://plugins-api.talqui.chat/helpdesk/v1/public/articles/{slug}/view

const options = {method: 'POST'};

fetch('https://plugins-api.talqui.chat/helpdesk/v1/public/articles/{slug}/view', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://plugins-api.talqui.chat/helpdesk/v1/public/articles/{slug}/view",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://plugins-api.talqui.chat/helpdesk/v1/public/articles/{slug}/view"

	req, _ := http.NewRequest("POST", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://plugins-api.talqui.chat/helpdesk/v1/public/articles/{slug}/view")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)

response = http.request(request)
puts response.read_body

{
  "counted": true,
  "reason": "counted"
}

{
  "errors": [
    {
      "error": "UnknownError",
      "error_code": 5999,
      "message": "For some unknown reason your request has not succeeded.",
      "statusCode": 500
    }
  ]
}

Public

Register article view

Increments the daily hit bucket of an article.

Always answers 204, including when the limit is exceeded, the caller looks like a bot, or the slug matches nothing. This is telemetry fired from a visitor’s browser: an error in their console is a worse outcome than a lost count, and a 429 would tell an abuser exactly where the ceiling is. The write is dropped silently; the counter is what is being protected.

The article comes from :slug inside the resolved help center — never an articleID from the caller, which would let anyone inflate any tenant’s numbers by guessing identifiers.

POST

public

articles

{slug}

view

curl --request POST \
  --url https://plugins-api.talqui.chat/helpdesk/v1/public/articles/{slug}/view

const options = {method: 'POST'};

fetch('https://plugins-api.talqui.chat/helpdesk/v1/public/articles/{slug}/view', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://plugins-api.talqui.chat/helpdesk/v1/public/articles/{slug}/view",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://plugins-api.talqui.chat/helpdesk/v1/public/articles/{slug}/view"

	req, _ := http.NewRequest("POST", url, nil)

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

require 'uri'
require 'net/http'

url = URI("https://plugins-api.talqui.chat/helpdesk/v1/public/articles/{slug}/view")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)

response = http.request(request)
puts response.read_body

{
  "counted": true,
  "reason": "counted"
}

{
  "errors": [
    {
      "error": "UnknownError",
      "error_code": 5999,
      "message": "For some unknown reason your request has not succeeded.",
      "statusCode": 500
    }
  ]
}

Path Parameters

slug

string

required

Required string length: 1 - 160

Pattern: ^[a-z0-9][a-z0-9-]*$

Response

Response for status 200.

counted

boolean

required

reason

enum<string>

required

Available options:

counted,

bot,

rate-limited,

unknown-article

⌘I

Real Time API

Services API

Helpdesk API

Register article view

Path Parameters

Response